Privacy Policy and Terms of use

Information for the Clients

  1. OWNERSHIP OF SITE; AGREEMENT TO TERMS OF USE
  2. These Terms and Conditions of Use (the “Terms of Use”) apply to the MTI srl web site located at http://forms.medicaltourismitaly.com/, and all associated sites linked to medicaltourismitaly.com by MTI srl, its subsidiaries and affiliates, including MTI srl sites around the world (collectively, the “Site”). The Site is the property of MTI srl. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

    MTI srl reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, MTI srl grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.

    This information is provided in accordance with the provisions of EU Regulation 2016/679 (“GDPR”) applicable from the 25th of May 2018.

  3. CONTACTS OF THE TREATMENT’S HOLDER.
  4. MTI srl is the owner of the processing of personal data. The Data Controller can be contacted via e-mail to claudio@paccanaro.it or by phone at cell number = 351.9933766.

  5. PURPOSE OF THE PROCESSING AND LEGAL BASIS.
  6. Your personal data will be processed exclusively for medical purposes needed for accessing the specific Treatment that is in your interest. The processing is therefore necessary for the execution of pre-contractual measures to be adopted and is mandatory and essential for the law and / or for the execution of the contract.

  7. POSSIBLE ADDRESSEES AND CATEGORIES OF ADDRESSEES OF YOUR PERSONAL DATA.
  8. The data may be disclosed to employees and the Data Controller who, as Data Processors, collaborators
    on behalf of the Data Controller both internally and externally, in the areas concerned and inherent to the medical treatment. All appointees may process your data in compliance with the instructions given by the Data Controller. Your personal data may also be disclosed to people, associations or professional firms that provide assistance and advice to the Holder. In this case, the subjects will operate as independent Data Controllers.

  9. SPECIAL CATEGORIES OF DATA.
  10. Pursuant to art. 9 of the European Regulation EU 2016/679 we inform you that the personal data that can detect the racial or ethnic descendants, political opinions, religious or philosophical beliefs, trade union membership, health conditions or sexual orientation will not be taken into consideration and will be immediately canceled, except for the case in which they are relevant for the purposes of the medical treatment.

  11. METHOD OF DATA TREATMENT.
  12. The processing of personal data will take place using manual, computerized or telematics tools, however suitable for guaranteeing security and confidentiality.

  13. RIGHTS OF THE INTERESTED PARTY.
  14. You, as an interested party, will have the possibility to exercise all the rights recognized and guaranteed by the Data Controller articles 15 and following of the European Regulation EU 2016/679, relating to the processing activities concerning your personal data. In particular, you have the right at any time to obtain:
    a) confirmation of the existence or otherwise of the processing of personal data concerning you and, if so, to obtain access to personal data as well as to information on the categories of personal data processed, on the addressees or categories of addressees to whom the personal data are or will be communicated, on the envisaged retention period, as well as the right to data portability, to rectification / cancellation of data, to limitation of processing, to lodge a complaint with a supervisory authority, and, if any, to communicate the existence of an automated decision-making process, including profiling, and any logic applied;
    b) updating, rectification of inaccurate personal data and integration of incomplete personal data;
    c) the deletion of personal data concerning you when consent is revoked, they are no longer necessary for the purposes for which they were collected or otherwise processed or the legal basis for the processing has ceased, have been unlawfully processed or this obligation is imposed by law or by judicial authorities;
    d) the limitation of the processing of personal data concerning you if you dispute the accuracy of the same or the processing is illegal or, although the Data Controller no longer needs it for processing purposes, the personal data are still necessary for the assessment, exercise or defense of a right in court;
    e) personal data concerning you provided to the Company in a structured format (ex. .PDF or .DOC), commonly used and readable by an automatic device and the transmission of such data to another data controller without impediments by the Company, if the processing is carried out by automated means;
    f) the revocation of the consent provided for the processing of sensitive data.
    In addition to the aforementioned rights, you will always have the right to lodge a complaint with any matter concerning the processing of your personal data before the Authority for the Protection of Personal Data. The above rights may be exercised by sending a written request or by e-mail to the Data Controller using the contacts provided at point 1 of this information document. The Company will take care to inform you if it intends to further process the data you have provided for a purpose other than that for which it was collected.

  15. HOW WE WORK
  16. Step 1: You need to fill the first form called “Medical Practice Form”. By filling this form, you are requesting MTI srl to evaluate your case.
    Step 2: As soon as MTI srl receives the full documentation from you, we will analyze it in detail and we will illustrate the best possible path of treatment for your case.
    Step 3: MTI srl will send you an estimate contract and the estimate of the costs to be paid for the treatment. If you agree on the illustrated treatment path and if you accept the quote, this will be valid as a contract between the Patient and MTI, signed by both. By law, the amount indicated in the contract must be 100% paid in its totality. MTI requires a payment of 100% before providing medical statements necessary for the Patient to apply for a VISA
    Step 4: (Optional) You can proceed with the form regarding the VISA assistance. MTI does not directly apply for a Visa, but only assists during the process.
    Step 5: MTI srl will plan your journey and we will wait for you in Italy to follow you and assist you during your stay

  17. NO REFUND POLICY
  18. By using this site and by proceeding with the order, you agree on our Privacy Policy and Terms of use. This site does not sell physical products. With this site you can fill forms to open a medical practice of evaluation of the medical case. With this site you are requesting that MTI srl evaluates your medical case through Doctors.
    Therefore, any completed and paid form will not be refundable.
    MTI srl reserves the right to proceed with the evaluation only after having received all the necessary documents, that is:
    1. Your medical documents
    2. A copy of your passport
    3. The privacy policy completed in all its parts and signed. You can download the privacy policy here.
    4. The Assignment of Health Mediation completed in all its parts and signed. You can download the Assignment of Health Mediation here.
    In case the medical documentation lacks information or is not enough, MTI srl reserves the right to ask for additional documentation for the evaluation.